Hi,
I'm in the process of designing some new processes within a new module which has not yet been developed. It is a clone of our virtually empty change module.
I have created my processes and so far all windows/processes etc.. have created and are currently under testing, however I have been asked to create an e-mail notification from one of the new processes. I set up a notification window with all the required fields, added it to the process in the way I would within our incident module, however the Is Active? attribute is greyed out and will not tick.
Any ideas anyone?
Thanks,
Hayley