Re: Static Images on WebDesk / Self Service

Not sure if you got an answer for this but we have managed to display a static image or HTML code in Webdesk / SelfService.

What I did was:-

1. Create a new attribute in object designer (String -1 subtype HTML, I created in process so it was available to all modules).
2. Create a new System Reference List (this will hold the html templates)
   1. Title – String, 50
   2. Details, String, -1
3. Link your new reference list to the place where you create the field in step 1.
4. In Window Manager, open the copy rules for the module you are want the image to be displayed.
5. Create a new rule:
   1. Name it
   2. Event: (Initialise, Create)
   3. Target: (Field from Step 1)
   4. Source: (Details from the Reference List in Step 2)
6. Create a new window for the reference list in step 2.
7. Open your Window you want the Image to appear
8. Add the Field from Step 1 to your window – There is a minimum height of the field which you have no control over, so bear this in mind.
9. Remove the toolbar for the field
10. Set it to read only
11. Save your Window
12. Open Administrator
13. Create a new entry for your reference list from Step 2, (Name it and put your HTML code in the details part).
14. Create a Template for your Process that you are creating, and set field form step 3 to the required image. For example.
    1. Name – Logo
    2. Details - <img src="http://www.durham.gov.uk/_layouts/images/DCC/DCC_logo.gif" style= "width: 156px; height: 68px" />'
15. In Self Service, create a new process link and set it to use the template from Step 14.

Hopefully that should be it.