Re: Upgraded to 9.5 SP2 but can't find windows 8 drivers for computers
Sorry Frank I get confused about this every time. You are right I only need network and storage for Winpe. I can put windows 7 drivers in the Hii DB. However I decided to see what HII would load and it...
View ArticleRe: Upgraded to 9.5 SP2 but can't find windows 8 drivers for computers
Dave, thanks for your answer. Like I told Frank I totally get confused about winpe drivers and Hii drivers. I realized it after I saw both of your answers.
View ArticleRe: connection failed with patch management chart properties exception on...
Worked for me as well. Thank you!
View ArticleRe: Query machines for Access to network share
I think you can accomplish something simlar but not identical by doing the following: Create a security group in AD for each application and add the users to the corresponding groupsChange the...
View ArticleRe: Looking for best practice for microsoft updates
If you have a specific KB that you need to deploy but LANDesk doesn't have a definition for it, you can open a ticket with them requesting it and in about a week, you will see it get created. Have had...
View ArticleRe: Looking for best practice for microsoft updates
Jeremy Giacchi wrote: If you want it to work like WSUS do this: (and I dont recommend you make it work like WSUS....the big advantage of LANDesk patching is that it's much more flexible) Go into...
View ArticleHii fails during Provisioning in 9.5 SP2
I have setup a new install of 9.5 plus SP2. Using the same provisioning template from 9.5 No SP1 or 2 (which always worked), Hii continuely fails. In the Hiiclient log it says "Can't find...
View ArticleRe: MTFTP Server doesn't have an IP address?
Can you see the device pull an IP from DHCP? If so I would check out the registry key on the PXE server has the correct IPs: HKLM\Software\Wow6432Node\Intel\PXE If so you can turn logging on to verify...
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Aaargghh! Webdesk Window Layout!
Hi, I've been trying to design a window for WebDesk ready for tomorrow (I have about a dozen left to do) and I forgot how much work is involved trying to make it display properly. I'm still on the...
View ArticleRe: Aaargghh! Webdesk Window Layout!
We compromised.... Setting the date controls to DateOnly meant we could get the windows looking reasonable. The problem seems to be caused when other controls have labels set to not-visible. We've...
View ArticleE-Mail alert for Major/Priorty 1 incident
Our servce desk system is setup to alert via email a number of service desk technians if a major/priority 1 incident is logged. I need to modify this list but I can find where it is stored ? Any help...
View ArticleRe: 9.5 SP2 Patch 0214 - Remote control permission granting not working.
Yes it is happening to us as well. I logged a support ticket however have not heard anything back other than the standard "did you try this..." sorts of things.
View ArticleRe: "Reply All" to a Notification?
Brian- You mentioned "after the Add Note in your process". The object I was actually wanting to use was a Reminder object, used as an automatic action object sent as a Resolution notification. LDSD is...
View ArticleRe: Unable to edit any process actions in LDSD 7.7.1 for all modules.
I am experiencing the same issue. Opened a technical support case referencing problem 5904 as mentioned above.
View ArticleHow to change when a Hardware Scan runs
Problem - every day at 2:21pm our customer service reps complain that their PC's lock up and their mouse starts moving uncontrollably across the screen. It only lasts for about 5 seconds but it's...
View ArticleRe: Odd behavior when downloading files for job...client thinks itself is a...
I know it has been a couple of years but I couldn't find an answer for this. I am also seeing this in anything that requires a download. Even in a simple policy sync as shown below. Seems that it...
View ArticleRe: How to change when a Hardware Scan runs
What version of LDMS are you on? The Inventory scan shouldnt be causing systems to lock up because they should be doing deltas and to verify they are you can go in the LDMS Console | Configure |...
View ArticleRe: 9.5 SP2 Patch 0214 - Remote control permission granting not working.
Just a quick question, did you rebuild the agents on the console and update the MACs? I know in the past thats what they had everyone do when MACs didnt work.
View ArticleRe: Losing drivers and partition sizing on OSD deployment
MrGadgetOK some questions. I checked the partitions before capture and revovery is marked active, so I assume that we have to mark it active, after or during capture. How can that be accomplished?I...
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Is it possible to modify the End User view of the Service Catalog (disable...
I'm not sure specifically which area to post this - and I've read a few items that are similar in scope but have not seen a definitive asnwer: * We just upgraded to 7.7.1 (from 7.5) release.* Both...
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