System.Web.Services.Protocols.SoapHeaderException Crash in Queries when...
I created a query to test my data collection per Importing End Users and Analysts into Service Desk. I am using a custom LDAP filter as such:...
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Re: System.Web.Services.Protocols.SoapHeaderException Crash in Queries when...
I'd treat that as a support issue if were you and get your LANDESK support team onto it.
View ArticleRe: LD 9.5 Client downloading AV updates from old LD 9 core and failing.
yes, the agent was deployed from the old core server. Im guessing this was the issue?
View ArticleRe: I need a CentOS v5.9 x32 installer ...
We do have a client for CentOS 5 32-bit you know . No need for CentOS 6 libraries or RPM's. This is a "manual install" route, just to get you started (and you see debug messages, which is important,...
View ArticleRe: LD 9.5 Client downloading AV updates from old LD 9 core and failing.
Also, when I packaged the AV with the default client and tried again the reg key is pointing to LD95. This was also deployed from the old core server.
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Re: Selecting from multiple Service Desk framework on console startup
Fabian, Thanks so much for your replies and help. I have mine configured as below and still no joy. I'm using integrated login - does that make a difference?
View Article"The extended attributes are inconsistent" result when running AV scan
This week I noticed the number of "out of date" devices under LANDesk AV was growing. I ran a critical area AV scan against these machines and checked the "update definitions first". Almost every...
View ArticleRe: Auto Assignment by Round Robin
Ok, I see what you mean, so you just want to keep cycling through the list of support team members alphabetically. Well while there's nothing OOTB that would do that for you automatically, I would...
View ArticleRe: Auto Assignment by Round Robin
You also realize that when that employee goes on vacation for 3 weeks they will still be getting incidents assigned.
View Articledeploying new agent with AV
I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus. I made a package that will remove the old AV, and...
View ArticleRe: LD 9.5 Client downloading AV updates from old LD 9 core and failing.
I was able to create a task to import the registry information into the PC's to change the core server. The agent that got installed (although from the old core) is the correct version and should point...
View ArticleRe: I need a CentOS v5.9 x32 installer ...
Paul, I appreciate your help, but I still have the issue: error: Failed dependencies: libc.so.6(GLIBC_2.7) is needed by cba8-9.00-3.30.i386 libcrypto.so.10 is needed by...
View ArticleRe: LDMS 9.5 SP2 "Unable to get settings from core"
Can you verify these settings as well:1) Configuring COM+A. Specify credentials for the LANDesk COM+ objects by clicking on Start, going to Administrative Tools, choose Component Services, click the...
View ArticleRe: Selecting from multiple Service Desk framework on console startup
Using integrated login dosn't make any difference for the framework list. Are you sure that the sa login credentials for the configuration center are correct?The password for this sa accout is...
View ArticleRe: After applying LD95-CP_BASE-2014-0417 Patch - powershell packages wont...
We currently have a defect open for this. Defect ID is 147401. This is set to be addressed in our next defect sprint which should place it in July or Augusts component patch. Please let me know if...
View ArticleRe: Selecting from multiple Service Desk framework on console startup
Yes, at least I think so. I can successfully login to the same url I'm using in the config file with that account and password. Not sure what you mean by your last sentence.
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Re: LDMS 9.5 SP2 "Unable to get settings from core"
I'm seeing the same thing with about 10% of my installs. Also after installing the LD95-CP_BASE-2014-0417 update. In a few cases, a reboot seemingly have resolved issues. Have tried uninstalling...
View ArticleRe: Selecting from multiple Service Desk framework on console startup
In that case, it's probably the best to open a call with LANDESK Support.I don't have a clou why this isn't working... I configured this for every customer since this feature was introduced and it...
View ArticleRe: Is there any way to open a new tab or window from an action ?
You can also have a look at this document: Creating a Note Window with Incident DetailsI know it is designed for console, but I think this would also work in webaccess. But as far as I know there is no...
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Re: Error when installing "vc_red.msi"
The file is included, We have used this installer a lot and this is the first machine with this issue.
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