Firefox 60 ESR
I've had firefox personalized for the last couple years and it's worked fine.After upgrading to the new GPO supported ESR 60 personalization broke with the application crashing at launch as long as...
View ArticleRe: Agent installation Ubuntu 16.04
Do note that the above hack is just that (for now) - a hack. The 18.04 LTS isn't (yet) officially supported ... that'll come.
View ArticleWorkspace won't start after new Citrix snapshot
We are using (RESOne) Workspace with our Citrix 7.5 environment and all has worked fine till now. I have made a change to an existing Citrix master image that has the Workspace agent. When I create a...
View ArticleKey Press to Multi Keypress
We need to be able to hit F1{hexE03B} and get F{hex0066} 1{hex0031} enter{000D} We have tried several iteration of onkey with no success.
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Re: Firefox 60 ESR
According to the 10.2 release notes, the Firefox crashing issue (when using an Application Group) is listed as being fixed. I'd consider testing this new version. I have yet to test this myself, so I...
View ArticleRe: CI - Incorrect memory size
Hello, Which Discovery platform are you using? What version are you on? If it's the latest you may need to log a support case to look into this. Jon
View ArticleQuery contents of a config file
We are starting to setup a rollout of an upgraded version of a piece of software (Hyland Onbase). We have several different pushes, where the only difference is a couple of lines in the config file...
View ArticleRe: UI Issue - Self Service vs Self Service Mobile
Hi Bsorensen, Keep in mind the two different UIs are not necessarily meant to be one to one. There's only so much information we can compact into the adaptive UI without causing problems for smaller...
View ArticleRe: Filters for categories on self service mobile
Hello, I just published a KB on this yesterday as it's a question we are seeing bubble up often. Please have a look:How To: Create a link to a custom Category filter for Service Catalog in the Self...
View ArticleRe: Service Manager and Outlook calendar interfacing
Hi Timothy, ISM has an API integration that is built to sync your Change calendar to a public account in outlook that can then be shared to others. I'm not 100% sure I understand what your ask is, but...
View ArticleRe: Remote wiping Safari search history and website data when websites are...
No response yet - hopefully we'll discover something soon. Thanks!
View ArticleRe: Workspaces
Hi Dan, I'm not sure anyone can answer this as such in this forum. I suggest you arrange a meeting with your Sales rep who should be able to gather your questions about this up and find out something...
View ArticleRe: New object search set up
Hmm, the search box is only available if one of the fields is full text indexed, but it sounds like you cannot get that set for any given field in the first place? I'm thinking the error you are seeing...
View ArticleRe: Printer Mapping (Policy) and printer personalization
You didn't mention what type of environment this is but I'm 95% sure this is non-persistent VDI from the issue you described. So its important to think about how all this works to understand whats...
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Re: Online and Offline Activation CSA failed
I am experiencing the same issue. I have verified that I have license.landesk.com in the host names with the current IP address. I am not able to activate the CSA via online methods or the offline...
View ArticleRe: Error on Process Designer for "Send Date"
Deepali yes this field is mandatory. From the content (valutypes) it is an automatic action. Right-click the send date field and add a calculation. Set the return value to datetime.utcnow....
View ArticleRe: Need script to install printer from Landesk
Sorry to hear about your scripting guy. So - in general, I would suggest "talk to the OEM of your printer that you're trying to install". There may be gotchas around installing the driver, usually...
View ArticleRe: I cannot get users logged into the service desk using their Active...
Thank you will give this a try. Is it possible to setup a time and date where AD syncs up with landesk and repeats like maybe once every week?
View ArticleCI Checkout Process
Running 2017.3. In my old Ivanti ServiceDesk 2017.1 (not Heat), we had created a checkout process to allow us to track who had what out on loan. Items such as Projectors, JetPacks, Printers, Temp...
View ArticleRe: Need script to install printer from Landesk
In addition, it also depends on where the printer is.Is this a shared Printer? Are you in a Domain? or its just a local printer?Network: Map the printer, it will install by itself.Domain, use a...
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