Where is data for Journal.notes stored
Where is data for Journal.notes stored? I see the Notes# object but it doesn't have any fields that distinguish what each entry is associated with. I want to query for Notes that are related to CMDB...
View ArticleRe: Is there a way to create only attachment URLs?
Sorry, I didn't realize the two buttons weren't exposed separately on the AdminUI. That being the case I think this is a special are where that pair of buttons is hardcoded. I'm not sure if this can...
View ArticleHow to avoid a 'new record menu' from displaying 'Template' quick action by...
I want to setup a template which should only be displayed through the 'Button Invokes Action' option under layout however I am seeing all templates that I create being displayed in the drop down for...
View ArticleRe: Hide saved search field on list
Hi Declan, I wrote a KB about this a while back:How do we permanently remove or hide specific columns in lists for dashboard parts in 2015.x or newer? Hope it helps!Jon
View ArticleRe: Is there a way to see Serial Numbers of USB drives
On the computer itself you can go to the drive letter of the USB device if it is a storage device and see the volume serial by doing "dir", but I don't think that completely answers your question....
View ArticleRe: User's email center holds emails after "Fast File"
Thanks, I switched the settings back to POP and enabled the auto-delete. All our other users are set that way, so hopefully that's the fix! The user is now slowly fast filing the emails in groups and...
View ArticleTask Question: Locking down tasks
Once a task is assigned to an owner how do you lock it down so they cannot reassign or move the task to another team
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Re: How to remove all html tags from a field
The HTML can be stripped as part of the Prompt function. Prompts do not display HTML so you can use the StripHTML to strip the HTML of the Resolution.Example syntax: $(Prompt("Resolution Details",...
View ArticleRe: Copy Date field in a Parent/Child Change Request
Just to throw a slightly different spin to this: I have a "Schedule Change" Action (Collection) associated with the 'Change' Process On the "Schedule Change" action window I was hoping to include a...
View ArticleRe: Copy Date field in a Parent/Child Change Request
I've attempted using this calculation, it returns a date value when tested in the Calculation builder. however nothing is displayed when I add the calculation to the Schedule Change window. import...
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deleting file using avalanche smart profile
I put some test Host profiles for Velocity on my new Zebra TC8000 devices and would like to remove them using an Avalanche Smart Device Profile. I created a payload to delete the file and typed in the...
View ArticleChange Workspaces Logo on login/logon page
Service Desk 2016.4 On the logon screen for workspaces it has a massive LANDESK logo. To change the logo you need to replace the following file:\\{server}\{installation drive}\Program Files...
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Re: fail deleting a user
In my experience this is invariably related to the user being part of scheduled activities that have multiple users scheduled, and/or a recurring scheduled activity. I know of no elegant way to get...
View ArticleRe: DSM: Nach Server Umzug funktioniert Depot Abgleich nicht mehr
Hallo, in der Freigabe der Depots liegt eine DEPOT.ID Datei. Wenn du diese umbenennst und dann den Distributionsdienst neu startest, wird eine neue angelegt, damit sollte das alles wieder sauber...
View ArticleRe: Hide saved search field on list
Hi Jon, That helped, thank you! Just wanted to add: Initially Hidden: Yes Hidden Expression: Never
View ArticleRe: DSM: Nach Server Umzug funktioniert Depot Abgleich nicht mehr
Hallo Markus, danke für die Antwort. Kann ich den Abgleich in die Depots dann irgendwie noch forcieren oder muss ich das Intervall abwarten? Viele GrüßeFranzi
View ArticleRe: DSM: Nach Server Umzug funktioniert Depot Abgleich nicht mehr
Ich habe die Depot.ID umbenannt und sowhl den DSM Distributionsdienst auf dem Master, als auch auf dem Depot neugestartet. Die Datei wird bisher nicht neu angelegt.
View ArticleRe: Group By Component Not Working Properly
This is beyond weird. I thought for sure there was something wrong with data model expression, you were using the wrong field in the pie, or some other accidental mistake to explain the issue; but...
View ArticleRe: Inspect not working on Windows 7 machines
So a slight update. I am now finding that some of the Windows 7 devices we are able to Inspect but these have not had the SU3 update installed yet. So it seems to be inconsistent. All devices have the...
View ArticleRe: DSM: Nach Server Umzug funktioniert Depot Abgleich nicht mehr
Hallo, stimmen die Zuordnungen der Management Points (mit den Distribtionsdiensten) in der Infrastrukuturkonfiguration? Sind die NCP Dateien auf den Management Points aktuell? Hat sich in den Logs...
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