AD user import mappings advice requested
Hello. We are deploying a LD ServiceDesk Suite 7.6.1 test environment.We would like to import the analyst and the end-users from the AD to use it later for integrated login. We have created the data...
View ArticleRe: Rebuilt a process in change module, now submit action errors out
Where do i look for these errors in calculations ? Am i looking at the logfile under my username ?
View ArticleRe: Rebuilt a process in change module, now submit action errors out
C:\ProgramData\LANDesk\ServiceDesk\FRAMEWORK USED WHEN RUNNING\LogsFiles\ Should be in there with a number and your name.txt
View ArticleRe: Rebuilt a process in change module, now submit action errors out
Found that, theres a lot of info in there ! Am i looking for a FAILED entry ?
View ArticleRe: AD user import mappings advice requested
Target Module is SystemTarget Business Object is End User We have a trigger that automatically puts end users into a Portal user role, no groups are assigned. I assign Analyst groups manually. It's...
View ArticleRe: Rebuilt a process in change module, now submit action errors out
Just look for Errors - probably an object reference error.
View ArticleIIS features required
What IIS features are required for LANDesk 7.6 on Windows Server 2012? I haven't come across any specific list.
View ArticleRe: Rebuilt a process in change module, now submit action errors out
I deleted my current logfile, logged into service desk, went throught the test steps so that the logfile would have a smaller amount of information. There are no errors showing at all.
View ArticleOpen Touch common scripts
Is there a set of "common" scripts that are used with Open Touch? If so, does anyone have them that they can post. Things like execute a query or copy information into the Description and Title...
View ArticleRe: Software Report by PC
OK so I have gotten this far with Query text: SELECT DISTINCT A0.DISPLAYNAME AS "Device Name", A1.SUITENAME AS "Name", A1.PUBLISHER AS "Publisher", A1.VERSION AS "Version" FROM Computer A0 (nolock)...
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Minimize a Group box by default
Hi, Is there a way we can minimize a group box by default? I dont see any option in the properties to minimize that for Webaccess (I see it only for Mobile devies). Thanks in advance!Bhargava Lachagari
View ArticleMAC Software Scanning in 9.5 SP1
Hey all you MAC guru's out there. I have a MAC Book Pro running OSX 10.8.2. I have installed my LANDesk Agent and all looks good but it is not scanning software for some reason? I appears that the...
View ArticleRe: LANDesk product choice (http://community.landesk.com/)
Thank you for your question. LANDesk fully endorse the use of Web Access as an ITSM portal. Your post is referring to community.landesk.com which runs on best of breed social forum software rather...
View Articleimported report in ERP
I have a user that screwed up and copied a report xml file from Drive:\Program Files (x86)\LANDesk\ManagementSuite\MP.XML\Reports and then tried to rename and import into the user section of the...
View Article7.4 Email Query Report
When we automatically schedule a query report to be delivered via email the HTML file is Collapsed as much as possible in IE our default browser. Is there any way to make it use all available space?...
View ArticleRe: Pending Restart - RDP causes pc to reboot
Found some info here - http://community.landesk.com/support/ideas/2958 I removed the "If no one is logged in, reboot immediately without prompting or delay" in the Scan & repair options. testing it...
View ArticleRe: Need guidance on creating reports
I'd like to get my hands on what you are using also. I have one where I can do this pretty nicely, but need to change the query text manually any time I want a different pc. I'd love to have one that...
View ArticleRe: 7.4 Email Query Report
I have never liked the reports that come out of e-mail. Your example is typical of what I see as well. We got around the issue by using Crystal Reports Server. Takes some getting used to but it...
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