Hello everyone,
We are currently using LANDesk Service Desk ver 7.5 sp1. We currently have a form with numerous fields in it, the majority of the form has been flagged as mandatory under the Window Designer properties. What this does is ensure all required fields are filled out prior to saving and/or submitting. What this causes is headaches for some, due to the fact that they can't fill out half the form and save it, then come back to it later. Attempting to save will bring up a window indicating that x,y, and z fields have not been filled out and are required prior to saving. Their current work around is to fill in gibberish in the required fields or select randomly from drop downs.
What I was thinking:
Remove all Mandatory flags from the form. Create calculations on a precondition that searches every field for a null value, if a null value exists, the submit action is not available, but the user is able to save.
Is there a better way or any other way to do this? There are over twenty fields that are currently flagged as mandatory.
Thank you,
Mike