Re: Landesk 9.5: "My computer" hangs after installation of LDAV
I would recommend installing LDMS 9.5 SP1. This includes Kaspersky 10. We have seen that this resolves the issue.
View ArticleRe: Kaspersky/LANDesk AV summary screen pops up after login
The UI no longer pops up in LDMS 9.5 SP1.
View ArticleConcurrent Licenses not being released
Hi Everyone,Hoping this is an easy question. We have a very small deployment with two concurrent analyst licenses. The issue seems to be that when one of our analyst logs off another one isn't able to...
View ArticleRe: LD Client 9.5 Update
The Advance Agent does a removal of the previous installation, AV included, before it installs the new Agent config your sending out. Yes, the UninstallWinClient.exe does remove the AV part.
View ArticleRe: Auto-Run Package to install a .PKG file
You can add a ini file to the package that would execute the file using the default action similar to what happens in Explorer: [Avalanche][Run]run=fusion.pkg Looking at the registry it looks like the...
View ArticleRe: Null value set for attribute Guid of class type Knowledge.KnowledgeMessage.
Can you provide the answer? Thanks,
View ArticleRe: Log file location
You can also install a new hard drive and mount it to a folder path instead of a to drive letter. However, for just the log file directory, I would be surprised if mklink failed in that instance.
View ArticleRe: Auto-Run Package to install a .PKG file
I've rebuilt the package using both of those approaches and neither of them work. Now when the package downloads and installs through Avalanche it goes through Processing .ini and then says "Complete...
View ArticleRe: MC9190-CE Industrial Browser license error
Most CE versions of the Industrial Browser, when installed to the default location, make a backup copy of themselves to the Application directory for automatic recovery. (Installing to the Application...
View ArticleRe: Remove Query from Scheduled Task
Today I loaded 9.5 SP1 and it seems to have corrected the issue. Thanks for the extra information. Support has been "working" on my issue, for several weeks. They can't replicate the issue on their...
View Article9.5 SP1 Core Activation
I have upgrade a core from 9.5 with SP1 and I have built a new 9.5 core and install SP1. Both cannot activation online. I get "Unable to send the activation file to the LANDesk Activation server." I...
View ArticleUnable to send executive reports via mail
Hi, We have upgarded to 9.5 sp1 as per suggestions from Landesk to fix scheduling issue but still neither shceduling nor mails are working.Can you give a pointer where to look for logs. I have checked...
View ArticleRe: Share Your experience with 9.5 SP1
I was told that it would not be an issue as long as you go to 9.5 first. Then you can turn right around and perform the SP1 upgrade.
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Re: Auto populate user in change control
If you create a template for your process, you should be able to use a Value Type on the RaiseUser attribute to set it to CurrentUser. -Brian Edit: That would just set it to the current logged-in...
View ArticleRe: Auto populate user in change control
Currently, we use this setup for RaiseUser initialization on Incidents/Requests... but we don't limit them from changing it with the read-only Protection Level.
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Query a device for vulnerabilites in a patch and compliance group
Hi, I'm trying to scan a group of devices for vulnerabilities in my custom patch group. I would also like to do this for a predefined group (PCI DSS v2.0). Is there an easy way to accomplish this? I...
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Saving an incomplete form with mandatory fields in LDSD 7.5 SP1
Hello everyone, We are currently using LANDesk Service Desk ver 7.5 sp1. We currently have a form with numerous fields in it, the majority of the form has been flagged as mandatory under the Window...
View ArticleRe: Saving an incomplete form with mandatory fields in LDSD 7.5 SP1
Mike, Actually, I like your proposed solution (calc-precondition). I sometimes see the same issue with Mandatory fields... this sounds like a decent work-around. -Brian
View Article2 of 7 users unable to see online devices
We upgraded to LANDesk 9.5 back in May this year and everything has been going well up until about 4-6 weeks ago. I now have 2 of my LANDesk Administrator users that are unable to perform the...
View ArticleRe: No GUI for apps during provisioning?
Hi, It is running as local system non-interactive to the desktop. Use startasuser.exe from the ldclient map to kick it off as the logged in user in case you use an Execute File action, or configure...
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