Can't view email in Outlook 2013
When a new Incident is opened it sends an email to the IT group. We are unable to open up the email in Outlook 2013. I can open it no problem in other versions of Outlook, but unfortunately my...
View ArticleRe: Select Inventory Attributes to store tool in LDMS 9.5 sp1 spanish core...
I would recommend opening a case for this. There is some information we could gather and take a look at and see what is going on
View ArticleRe: Select Inventory Attributes to store tool in LDMS 9.5 sp1 spanish core...
Hi jonbart, There is already an open case for this issue with the duplicates since Nov 2013 to no avail. FYI.. case 00677315
View ArticleRe: When opening "EOL_xxxx" vulnerability definitions properties the console...
Hi jonbart, I have been able to get rid of this issue running the coredbutil.exe /patchmanager command in the core server. All the vulnerability data and definitions are lost after coredbutil...
View ArticleRe: After upgrade to Landesk version 9 - Device Status showing not available...
I still get this when deploying softwae and I am on 9.5SP2. Even if I am logged onto the machine LANDesk displays Off for Status. Can I bump this thread back to life? ZFerrini
View ArticleOsd - what all does imagew capture?
Hi all, Does anyone know if imagew captures files marked for deletion? I assume it captures all data that has been formatted on the drive based on how it sizes things up. This would be great to know,...
View ArticleRe: Osd - what all does imagew capture?
We use "Image for Windows" by Terabyte Unlimited. Here is the documentation for it: https://www.terabyteunlimited.com/downloads/ifw_en_manual.pdf ImageW is a sector-based imaging tool, meaning it is...
View ArticleRe: Accepting EULA in Windows Update vbs upon OSD
I would recommend using LANDesk Patch Manager to manage your patches rather than relying on Windows Update.
View ArticleRe: Agent not install after restart restore image
The following article may be of some use to you: http://community.landesk.com/support/docs/DOC-6948
View ArticleRe: Accepting EULA in Windows Update vbs upon OSD
Like Dave says, patching is better using Patch Manager, but if you can't use that and absolutely must use windows update, take a look at AutoIT. It is a handy little free scripting tool as it also...
View ArticleRe: How to repair a hotfix with an .msu file
An alternative is to open a support case and request a vulnerability definition in Patch Manager for the hotfix. I have done that in the past and it was no problem to get one created.
View ArticleRe: RFID usage problem from script
Hello again. Sorry to hear that didnt work.. You should contact support to have a ticket opened up on this issue at this time..
View ArticleHow to handle terminated employees?
I've done some searching, but can't seem to find any useful information on this. Due to changing market conditions, acquisitions, division sales, etc, our company frequently hires, then terminates...
View ArticleRe: How to handle terminated employees?
People authenticate into Service Desk via AD so when the account is disabled, they can no longer log on. We leave the accounts in the system for history purposes.
View ArticleRe: How to handle terminated employees?
Eric, LANDesk looks up by full name, which allows many names with the same name to be created, just not the same Login ID. Therefore if you create an AD account and the Login/User ID already exist,...
View ArticleRe: Effective agent settings
We have 9.5sp2. We're wondering if it is possible to see what agent settings are applied to a given workstation; much like GPO or effective file permissions. We are contemplating having several...
View ArticleRe: Assigning Requests to EndUser for approval
Got it working now, thank you for all the help.
View ArticleRe: Preferred = replica = source server
My experience has been:Distribution->Content replication/Preferred servers; my Server name must be an IP address for my Test credentials to work (only testing UNC). I leave the Selected replicator...
View ArticleClik here to view.
PowerShell task to name computer from Service Tag during Provisioning
Hi all, Just a quick one to give something back - we wanted to automatically name our stations to the service tag when provisioning. Here's a simple PowerShell script which you can save as rename.ps1...
View Article