Re: Unable to tick 'Is Active' on notification window
Hi Hayley, the "Is active" is a built in attribute that is set to true and mandatory by default. The background engine is looking for all reminders that are active and creates finally the notification...
View ArticleRe: Unable to tick 'Is Active' on notification window
Hi, Thanks for your reply but I think you may have misunderstood my issue - or maybe I haven't explained very well. In my database when you add the Add notification automatic action into a process you...
View ArticleRe: Unable to tick 'Is Active' on notification window
Hi, I don't think you have to set the flag manually but you have to schedule the sent date in the past and the flag should be active automatically. Maybe I'm completely wrong but I think we never set...
View ArticleHow do I import into a collection?
Maybe it would help my questions be answered if I kept them a bit more to the point. How do you go about importing entries into a collection item using the data import feature?
View ArticleRe: Unable to tick 'Is Active' on notification window
I concur - don't set the active flag, that is done when the actual reminder is created. Do set the date and a calculation for utc now is the best to use (IMHO)
View ArticleRe: Filtering end user drop down issue
I'd go with depart is null OR depart is not NOT_EMPLOYEE as the filter
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Sorting Icon Column Crashes Portal Manager
We recently upgraded to SP 1 and are planning on deploying the Portal Manager soon, but I have discovered an issue where clicking on the icon column heading (to the left of the name) will cause the...
View ArticleRe: Generate e-mail when scheduled data is imported
228 views on this item might suggest that other people are also curious. Anyone care to take a stab at this one?
View ArticleRe: Multiple package deployment via Active Directory Security Group?
Thanks Novar, very helpful, I'll attempt to replicate this. Cheers, Tim.
View ArticleRe: Client stuck at "Checking for other instances of scanner or software...
If you use Task Manager to end SDCLIENT.EXE you'll see the Vulscan continue to move on to the next steps. I wish a Landesk tech support member would weigh in on how to avoid this issue. This is the...
View ArticleRe: Supporting Non IT Staff without a network account - LDAP authentication V...
Hi Guys, Thanks for the suggestions, clearly docuemented and some great ideas. I will be presenting both to the IT Manager on Monday. Keith
View ArticleRe: Changing a Status Type in LANDesk 7.2.6
Hi Eamonn, With the number of incidents we have open an anytime it has always been a case for us of changing or updating the existing process rather than copying and then using a new 1, doesn't help we...
View ArticleRemap function keys
Hi, I'm trying to remap F1 to [ALT][F1] with the Wavelink TE Android's version for a Panasonic FZ-A1, as far as I know F1 stands for 3B00 , but I don't know wich scape secunce stands for [ALT] key, and...
View ArticleRe: Problem adding analyst to Groups
Are you doing this from within the administration component, and are you drag and dropping the user or right click then Add/Remove Groups? What group type are you trying to add the user to? The...
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Re: Reporting on ticket times and other requested reports
Crystal Reports is the LANDesk provided report writer. It can do just about anything. However, very steep learning curve and logical and intuitive have no place in this software. Steep doesn't even...
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Re: Clear users script error
Hi Adam, To be honest when I looked at that script I shuddered in horor at the use of cursor's that you have going on. I bet that takes a while to run. My suggestion would be to keep users who have...
View ArticleAdd Assignment - Remove action for End User, but allow automation
http://community.landesk.com/support/docs/DOC-3633 I have looked through the above document & ran the script on SelfServiceGuest for Add Assignment, but all it seems to do is disable the "Execute"...
View ArticleMax returning null
Anyone have any idea why this would not work in the process to populate the resolution text in an automatic action? import Systemstatic def GetAttributeValue(Resolution): lastSerial =...
View ArticleRe: Unable to tick 'Is Active' on notification window
Thanks for the advice - I went for it and it seems to be working. No sure why my incident module is different to this new one - unless it's a throw back from previous versions/upgrade but obviously...
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MI- KPI
Hi All, when trying to add new Trend gadget to the Web Desk, the follwoing appeared only: is anyone know where "Series 1" comes from ? and it must be "Incident Management-Major Incidents" instead of...
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