rfIO.GetEvent method destroys widgets
I have noticed that my widgets disappear after calling the rfIO.GetEvent method. Further investigation has revealed to me that it does not simply "hide" or make the widgets invisible, it completely...
View ArticleHow to upgrade from 9.0 to LDMS 9.5
Hi Team, Currently we have LANDesk 9.0 version and we need to upgrade latest version 9.5. so what process we need to follow. do we need to take licence. from where I will find upgrade eBook...
View ArticleChange default delivery method with MS SQL
Hi all. Is it possible to make a MS SQL Query which can change default delivery method from Policy-supported push - Standard policy-supported push distribution to Push - Standard push distribution?...
View ArticleRe: Filtering end user drop down issue
The filter now works in that it removes the entries I don't want, howver there is a side affect in that the drop down no longer allows me to start typeing a user name and have the drop down auto filter...
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Blank usage list for random products
Sometimes in my dicovered list i see new entries. The only thing that detects SLM is the name of the application in the "products" section. In the "productusage" sectionsdoes not haveany...
View ArticleRe: Data Analytics
I have seen issues with brackets being treated as special charactersor something like that. One thing to try is instead of putting every value in the map just create a value defined as <Any>That...
View ArticleRe: LDMS Upgrade 9.0 SP3 TO 9.5 - Side-By-Side
Hi Team, Currently we have LANDesk 9.0 version and we need to upgrade latest version 9.5. so what process we need to follow. do we need to take licence. from where I will find upgrade eBook...
View ArticleRe: PXE Boot 9.5 for Lenovo T440s
LANDesk support informed me that the following applies. PXE Boot menu differences:PXE Menu = mtftp transferPrivisioning = tftp transfer The issue for me is that the mtftp does not work for the Lenovos....
View ArticleWhere do MDRS show up in Multicast of Patch
When I use multitask and MDRs for software distribution, and when the scheduled task run in LANDesk 9.5, I see the MDR gets contacted first. I can watch that status in the deployment's activity. I...
View ArticleRe: LANDesk 9.5 SP1 Agent Installer Fails if Baseline Components are checked
No we are still awaiting a resolution. We have a Lenovo Helix. It works there. But it does not work on other Lenovo or HP models we have tried. We have provided our exact model numbers and are still...
View ArticleRe: Unmanaged Device Discover question
Yes for UDD you need to open port 25. Best Regards,Sayed Abbas
View ArticleRe: Data Analytics
I set up a very elaborate map data rule, that would look at each value and normalise it and move it to a custom section of the inventory. for example "HP NC6330 {160#ABU}" would be normalised to just...
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Attachment File Name on WebDesk
Is it possible to show the attachment-file name here?: Thanks in advance!
View ArticleRe: Unable to load provisioning template
I tried setting up the preferred server but it would not authenticate with our read only LD account. I tried the Admin credentials and that worked. The account is fine and has permissions on folders...
View ArticleRe: Distribution Packages
Hi Cathy, I've moved your post from the Service Desk product section to the relevant section under the Management Suite product. Hopefully someone will be able to help shortly. ThanksStu
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Re: How to Restore oracle db
Hi Igun, The OOTB databases need to be imported using the Data Pump utility. You need to know the User the data belonged to which will be the same as the DMP file name (minus the DMP extension). For...
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Re: Company does not populate when ticket created from email
Hi Jamie, Are you using Raise User, Customer and Company fields? Does the Customer get populated just not the Company? Couple of things I can think of, does the window used by the email service have...
View ArticleRe: Unable to import reference list
Hi Chad, Apologies for the delay in responding to this question. Did you get past this error in the end? In this instance I would suggset logging this with your local support tearm for further...
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