Issue editing Self Service portal
I must be missing something I can't seem to alter the design of the self service portal in v7.6 If I login as an end user I see the portal but can;t amend anything and if I login as the admin I see a...
View ArticleRe: Issue editing Self Service portal
Gareth, You need to publish the short cut groups you have created in SelfService to the correct roles (ie in Console) To see what an end user sees, you need to log in as an end user. In my test...
View ArticleRe: Process Design - Condition - User logged is an analyst
Hey Brian, your right, if you want to move the process different ways depending on the Creation User User Type you can do this with your calculation and a process decision. If you want to display an...
View ArticleRe: Issue editing Self Service portal
Thanks that was the missing piece of the puzzle. Got it sorted now.
View ArticleRe: Changing default LANDeskCOMPlus user from LANDesk COM+ objects breaks...
Solved. After changing the default COM+ accounts identity to a new domain account, you need to restart the core server.
View ArticleSearching For Text In Incidents
We have not yet implimented knowledge base but our analysts would like to be able to search for certain text within incidents (open & closed). This would help them when dealing with incidents which...
View ArticleRe: Advice on setting up a custom service request
Thats kind of what i was thinking while i was driving in this morning, to where if the request is being entered by a Manager, then it is auto-approved. Im just not sure how i would implement this in...
View ArticleRe: Searching For Text In Incidents
Our standard solution for that is a query with a whole bunch of prompted criteria with contains type searches as appropriate
View ArticleAdd user to a LDSD Group & Role during import?
Hello, I currently have multiple AD Data Connections and Data Imports configured. While this is great to get the users from AD into LDSD, I seem to be missing a key component. The imports are simple:...
View ArticleRe: Agent Deployement in V9.5
The community answers a tremendous amount of discussions and the MVPs are all volunteers with other jobs. These errors are very difficult to address remotely since there could be a myriad of issues...
View ArticleNext Login Package Execution
Hi, I have created the package to execute at next login. Now, when a user login to a locked computer, this package is not executing. Is this right? Thanks
View ArticleRe: WinPE: Could not resolve core server name
StojThe problem is WinPE's paired down network solution does not properly walk the DNS like a full blown Windows build. So even if you do put the FQDN in there it is still not always going to findthe...
View ArticleRe: MC9190-CE Industrial Browser license error
Hi, Because of the complexity of this issue it needs to be worked over the phone via a case. Please use the link and register for an account. This will allow you to use the customer portal and create a...
View ArticleRe: WinPE: Could not resolve core server name
Whenever you edit the BOOT.WIM on the core you need to remember - You are on the core". Your devices are booting their WIM from the PXE reps - ALWAYS redeploy PXE reps after maintaining the core...
View ArticleAuthorization from within a email
I am looking at creating a new process and am wondering if anyone has tried to do an authorization from within the email itself. I have seen demos of this in “Asset Lifecycle Management” and have been...
View ArticleAutofix by scope for multiple vulnerabilities
Hi all, Is there an easy way to autofix a large group of patches for a particular scope? I can only seem to do it by selecting each vulnerability individually. I have over 200 I need to do and I really...
View ArticleRe: Autofix by scope for multiple vulnerabilities
Ok so I think I've sussed it. You need to select the scope from the top of the Patch and Compliance window forst. Then you can right click on multiple vunerabilities and select "Enable autofix for...
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Core does not appear to have a valid license.
We are running Landesk Management suite9. SP4 is installed on the core server.My console also has SP 4 patch installed. This started last week after i rebooted my PC, prior to that everything worked...
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