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Issue with SLM report with expanded details
I am running the SLM report with expanded details under the software compliance section in ERP I have computer groups set up. Basically it is all the computers and software in each country For the...
View ArticleRe: LD 9.5 Mac Remote Control not working with 10.8.2
The Mac agent as of 9.0 SP3 only supports HTML RC, therefore there is no checkbox to check. You should be able to perform a remote control session on 10.8.2. You can see if 9.5 SP1 helps you, as we...
View ArticleRe: Add Assignment notification
In the Details field, you should be able to add "placeholders" for various attributes in the incident etc. Right-click in the field, and you should be presented with a menu. The clickable link won't...
View ArticleRe: Newly detected software
Thank you. That has gotten me very close. Now to figure out what the product added was and to what machine.
View ArticleRe: Remove Query from Scheduled Task
Bwallace, I can confirm the issue is resolved in my DEV environment after 9.5 SP1. Was having the issue before SP1.
View ArticleRe: Remove Query from Scheduled Task
I've just been leery of loading it and having it mess things up worse. Support hasn't been able to duplicate the issue on their side. So I've been stuck. Thanks for the info Synsa.
View ArticleRe: Wavelink Scripts to READ and WRITE to a file from within Wavelink TE and...
Simon Storey and Christian Blunschi are our contacts at Wavelink. I have not had a chance to wortk with the sales implementation team.We just need to know if we can do the above commands/ keywords and...
View ArticleRe: Current Assigned Group greyed out ?
Are you saying you want only a specific group of people to be able to select the group/analyst getting their ticket? If that's the case, I can think of a couple scenarios for managing it. 1. In use,...
View ArticleRe: V9.5 SP1 HII using a SWD Package
Thanks for the link. This doco didnt exist when i first posted!
View ArticleRe: Stop SLA over weekends
The clock should indeed stop at weekends from the way you have it set up. I'd take a careful look at the timezone being used for the calender and the timezone attribute being used in the response...
View ArticleRe: Add Assignment notification
Hi Russ, Each instance of Add Assignment in your process allows you to enter/save some content and formatting for the Description (or Details) attribute as the instance data... This gets used as the...
View ArticleRe: LD Client 9.5 Update
I created my 9.5 Agent configuration, then created an Advance Agent installation. I then created a MSI distribution package pointing to the Advance Agent MSI file. I then created Policy and Push jobs...
View ArticleInsert Script action failing to insert unattend.xml since LD 9.5 upgrade
When using a provisioning template that was working successfully under 9.0 SP3, it now fails when trying the inject the unattend.xml file. The issue appears to be with the way drive letters are...
View ArticleRe: What user/permissions does the LANDesk agent run as?
Thank you for the clarification regarding this and the relation to the LDMS agent and launchd. Makes perfect sense, thank you!
View ArticleRe: LD 9.5 Mac Remote Control not working with 10.8.2
I understand the RC comments.I'm uncertain of the Patch Manager piece and hope you can reply in that thread. I am wondering if you are using Landesk Agents to push Mac OSX updates with Patch Manager....
View ArticleRe: Stop SLA over weekends
I checked the time and dates of the app server and both web servers. On one of the web servers the month format was set to mm/dd/yy instead of the default of m/d/yyyy. I know the names of the calendar...
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Re: Stop SLA over weekends
I changed the naming scheme so it makes more sense. Hopefully this helps.
View ArticleRe: Script to query dell warranty and write to registry
So I have successfully gathered the warranty info into the registry, as well as into my LD inventory. Now how do I add this info into a report? Any help on the syntax of taking the warranty info from...
View Article9.5 Remote Console - Device Right Click Premission Chart??
Hey Guys, Our LANDesk implementation has been going well. We now want to share the tools to our Admin team to help them manage their servers. As with everything, we do not want to give them full...
View ArticleHow do I add custom data from the inventory scan into my custom report?
I have successfully pulled in data from my device's registry into the inventory scans. Now I am at a loss of how I will pull this custom Inventory scan data into my custom report - Any suggestions?
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