Scheduled Bulk Action is unable to Run Action on non-process objects
Summary:When creating a New Scheduled Bulk Action that is working from a query on System/User, the Scheduled Action Type "Run Action" can be selected, but the only available action is to "Amend...
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Tried this and still the same out comeSoI went into the agent config and unchecked "Power Management", rebuilt the stand alone install and now every thing works fine - minus Power Management in which...
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Tim Marvin wrote: Interesting that you mention that. One of the first complaints we had going live was that the SLA emails were useless. I just set up some test messages in dev this morning. I'll...
View ArticleRe: Better E-mail URLs
Tim Marvin wrote: Tim Marvin wrote: Interesting that you mention that. One of the first complaints we had going live was that the SLA emails were useless. I just set up some test messages in dev this...
View ArticleRe: How to create a ticket numbering where it´s cleared all year beginning
there is an sql script to reset counter. You can run it on midnight 31.12community.landesk.com/support/message/84965#84965
View ArticleRe: Scheduled Bulk Action is unable to Run Action on non-process objects
I suspect you'll be asked by LD to raise this as an ER! There are a fair number of these sorts of action which are hard coded into the app. A process can carry out the add to role action, so you...
View ArticleRe: Initiating a Process
Yes you could have a condition in your process which looked at the category and then either launched a child process or did a reinitialise to the process you really want to be used.The actual method...
View ArticleRe: Current Assigned Group greyed out ?
The simplest way would just be to create your support groups based on location then... (i.e., instead of "Applications..."/"Commuications"/etc. in the drop-down above, you would have "BBMS Support...
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Re: Scheduled Bulk Action is unable to Run Action on non-process objects
Agreed... and that's kind of what I expected to be the case when I realized what it was and wasn't able to accomplish. I give it about a day before I post in ERs. And very true about using DB...
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Re: Initiating a Process
Reinitialize is the way to go.... (what HE said). Adding Child processes is going to bloat your tables by doubling-up everytime you generate a ticket.
View ArticleRe: LD 9.5 SP1 HII Driver Management: Disabling Drivers
Do you have your hiiclient log and dism log from that machine?
View ArticleMcAfee SDAT Retirement
McAfee stopped producing SDAT files on July 24,2013. Has LanDesk addressed this? I believe AV105 used this file. I have several machines that are no longer updating now with AV105.
View ArticleRe: Wavelink Scripts to READ and WRITE to a file from within Wavelink TE and...
Have you had a chance to work with our Sales Implementation Team? If not, do you know who your Sales Contact is? To be honest they would be the best group to answer these questions because they have a...
View ArticleRe: Dynamic Windows and Templates
Stu, Thanks for replying so quickly. 1. That is awesome! I am on 7.6 and was planning on upgrading to 7.6.1. This will push me to do it now. 2. I voted! Guess I cannot use dynamic windows until this...
View ArticleRe: LD 9.5 Mac Remote Control not working with 10.8.2
Any update to this for the SUMMER 2013? I have 10.8.2 clients whose RC option is not available as described above. I found a document which describes a way to enable HTML remote control on the Mac but...
View ArticleRe: LD 9.5 SP1 HII Driver Management: Disabling Drivers
Eric Christensen wrote: Do you have your hiiclient log and dism log from that machine? Attached are the logs and the drivers.db3. Thanks Peter
View ArticleMac OSX updates in PM; can they be pushed?
I am working on getting a new MAC lab up and running; all Mac clients use OSX 10.8 and now have LDMS 9.5 Mac agents installed with the Dec2012 Mac patch. I am attempting to break-in the patch and...
View ArticleRe: Display recent Notes or With Customer content on Incident Window
Revision one above worked, but wasn't good enough for them since it left out the "Back from Customer"notes. This is what I came up with and it works using the "Test Calculation", but it isn't working...
View ArticleRe: Display recent Notes or With Customer content on Incident Window
Notes are already supposed to use "ToLocalTime" but for some reason, adding it to the calculation seems to have helped. I'll be testing some more, but this rev appears to work in WebDesk. import...
View ArticleRe: Display recent Notes or With Customer content on Incident Window
Hi Tim, Here is a calc I wrote that gathers the "LatestUpdate" for my Incidents... it checks all Notes/Tasks/TaskNotes for whichever was added most recently. Feel free to adjust it to include With...
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